Please keep in mind that monitors display colors differently. Colors on products you receive may vary slightly from the image you see on your screen. SHIPPING & HANDLING
Most orders will ship within 1-2 business days unless otherwise noted within the product description (pre-ordered products). Once a package leaves our shop, we are unable to control how it is handled by the carrier. Should your order arrive damaged, please contact us immediately so that we can do our best to resolve the issue. Please verify your shipping address is correct at checkout before submitting your order. We are not responsible for orders shipped to incorrectly submitted addresses. INTERNATIONAL ORDERS
International orders require extended shipping time. Shipping times vary greatly based on your international shipping address. Please note, international shipping costs tend to be significantly higher, and adjustments may need to be made after you have submitted your order RETURNS & EXCHANGES
We will do our best to work with you should a return or exchange be needed. Please note, books and patterns are non-refundable unless your items arrive damaged or we accidentally sent you the wrong item. Please contact us at firstname.lastname@example.org
if an item arrived damaged or you received the wrong item. DISCOUNT CODES
We do offer occasional discount codes, so be sure to join our email newsletter list and follow us on Facebook and Instagram to receive updates on any current promotions. We cannot guarantee the authenticity of any discount codes or promotions mentioned by third-party websites and reserve the right to honor only codes that are generated by us. Discounts cannot be combined and will not be accepted after the expiration date. Discounts cannot be used toward class fees. PRIVACY & SECURITY
(the “Site”). PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). SHARING YOUR PERSONAL INFORMATION
We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. MINORS
The Site is not intended for individuals under the age of 16. CHANGES
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com
or by mail using the details provided below:
506 Walker Street Ste B, Woodbine, IA 51579